Returns & Exchanges
At BOYA, we stand behind the quality of our professional audio equipment and offer a 30-day return window for items in their original packaging. Whether you are upgrading your studio or troubleshooting compatibility, our goal is to ensure you have the perfect sound solution.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the electronics in their original manufacturer packaging, including all microphones, cables, adapters, and manuals to ensure a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technical team inspects the returned gear for functionality, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing