Frequently Asked Questions
Everything you need to know about our premium audio solutions.
What is the standard shipping time for international orders?
International orders typically arrive within 7 to 14 business days, depending on your location and local customs processing.
Do BOYA products come with a manufacturer warranty?
Yes, all authentic BOYA products include a 12-month limited warranty covering manufacturing defects from the date of purchase.
How can I verify if my BOYA product is genuine?
Each product box features a security sticker with a scratch-off code. You can verify this code on our official website's authentication page.
What is your return policy for electronics?
We offer a 30-day return policy for items in their original packaging and unused condition. Please contact our support team to initiate a return merchandise authorization.
Are BOYA microphones compatible with both iOS and Android?
Most of our microphones are cross-compatible. However, some models require specific Lightning or USB-C connectors. Please check the product specifications for exact compatibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.